Tray.ai

Tray.ai is an enterprise orchestration platform for integrating data and AI across business systems. Its current platform combines 700+ connectors, visual and headless workflow development, Merlin Agent Builder, Agent Gateway for MCP, intelligent integration, API and process automation, governance, execution observability, and Tray Helix for deploying and governing AI-built applications. Tray iPaaS offers Pro, Team and Enterprise with usage-based custom quotes and a sales-arranged trial; features such as Agent Builder, Agent Gateway, IDP, regional hosting, and on-premise connectivity may depend on plan or workspace access.

✨ Key Features

• 700+ connectors — Connect common SaaS, data, and business applications.
• Visual workflow builder — Build integrations and automations with a low-code canvas.
• Headless development — Use Tray Headless from AI coding assistants and natural language workflows.
• Merlin Agent Builder — Build conversational or autonomous AI agents with tools and guardrails.
• Agent Gateway for MCP — Expose governed connectors and workflow tools to MCP clients.
• Intelligent integration — Coordinate data movement, process automation, and API operations.
• API management — Build and expose API-driven integrations and workflows.
• Data integration — Orchestrate records and events across the stack.
• Governance — Apply RBAC, audit trails, instrumentation, analytics, security, and compliance controls.
• Execution observability — Inspect workflow runs, agent actions, MCP tool calls, and logs.
• Tray IDP — Extract structured data from documents and route it into business systems where enabled.
• Tray Helix — Deploy and govern AI-built applications with managed auth, app registry, access controls, and cost visibility.

💳 Pricing

• Pro — Custom quote; 3 workspaces, 7-day insights and log retention, 700+ connectors.
• Team — Custom quote; 20 workspaces, 30-day insights, expandable log retention and Guardian Log Masking. Add-ons are purchased separately.
• Enterprise — Custom quote; unlimited workspaces, 180-day insights, advanced on-premise connectivity, regional hosting, SSO and other enterprise entitlements.
• Usage and add-ons — Tasks cover integration, automation, MCP and agents. Agent Development bundles Merlin Agent Builder with Agent Gateway; IDP and other add-ons have separate entitlement terms.
• Trial — The official pricing FAQ offers a free trial arranged through sales, with no public duration. A demo or trial is not an ongoing free platform tier.
• Tray Helix — Separate application-runtime pricing; iPaaS plan access does not automatically include every Helix entitlement.

⚖️ Alternatives Compared

🎯 Use Cases

• Revenue operations: Sync CRM, enrichment, routing, and sales systems.
• Customer support: Automate ticket enrichment, classification, and handoffs.
• Data synchronization: Keep records aligned across SaaS and internal systems.
• AI agent deployment: Build agents that retrieve information and take controlled actions.
• MCP enablement: Make approved connectors available to MCP-compatible clients.
• Document processing: Extract fields from invoices, forms, and other documents with IDP.
• API orchestration: Coordinate multi-step API calls and business rules.
• Enterprise governance: Audit actions, apply access controls, and monitor workflow execution.
• AI application operations: Deploy and govern AI-built apps through Tray Helix.