Zapier

Zapier connects business apps, data and AI models through no-code, low-code and code workflows across 9,000+ apps. It offers trigger-and-action Zaps, AI steps, Agents, Chatbots, Tables, Forms, MCP, SDK and Workflow API. Core platform tasks are shared across eligible Zaps, AI, code, MCP and SDK usage; Agents and Chatbots are separately priced add-ons with their own limits.

✨ Key Features

• Zaps — Connect app triggers and actions into repeatable workflows.
• 9,000+ app integrations — Connect common SaaS and business systems.
• AI by Zapier — Add AI steps for summarizing, classifying, drafting, and decisions.
• Zapier Agents — Create AI agents that can act across connected apps and knowledge.
• Chatbots — Build custom AI chatbots with business instructions and automations.
• Tables — Store structured records and use AI Fields in supported workflows.
• Forms — Collect information and trigger downstream automations.
• MCP — Connect AI clients to Zapier tools through Model Context Protocol.
• Workflow API — Give products access to Zapier automation infrastructure.
• SDK and code tools — Call Zapier actions programmatically where available.
• Web browsing and live data — Give Agents access to live sources on eligible plans.
• Governance — Use plan-level controls, task limits, audit features, and enterprise restrictions.

💳 Pricing

• Core Free — $0, 100 tasks/month, two-step Zaps and limited Copilot messages. Zaps, Tables and Forms are included with plan-specific limits.
• Professional / Team — Paid task tiers; the public page displays entry amounts of $19.99/month and $69/month with a billing-cycle selector. Check the selected currency, cycle and task tier for the total. Professional adds multi-step Zaps and webhooks; Team includes 25 users.
• Enterprise — Custom pricing with organizational controls and task limits.
• Shared tasks — Eligible Zap, AI, code, MCP and SDK actions draw from the same core task allocation. Rates vary by model, runtime and connector; one MCP tool call uses two tasks.
• Agents / Chatbots — Separate add-ons with product-specific plans and usage limits; core platform access does not grant unlimited add-on usage.
• Overages — Pay-per-task usage may continue beyond the base allowance if enabled; otherwise workflows pause at the applicable limit.

⚖️ Alternatives Compared

🎯 Use Cases

• Lead routing: Move new leads between forms, CRM, enrichment, and notifications.
• Customer onboarding: Coordinate tasks, messages, records, and documents across apps.
• Content operations: Summarize, draft, classify, and publish content through AI steps.
• Support workflows: Route tickets, enrich context, and trigger follow-up actions.
• AI agent operations: Let agents research or act using approved apps and live data.
• Chatbot deployment: Embed a business chatbot and collect lead information.
• Data synchronization: Keep records aligned across SaaS systems.
• Developer products: Add automation to a product through Workflow API, SDK, or MCP.