Contentsquare

Contentsquare is a digital experience analytics platform for understanding website behavior, feedback and product journeys. Its current catalog includes Experience Analytics, Voice of Customer and Product Analytics, with separate plan and usage choices. Teams use replays, heatmaps, funnels, error monitoring and feedback to investigate friction and improve conversion.

✨ Key Features

• Experience Analytics — Inspect sessions, heatmaps, funnels and journey behavior.
• Performance and errors — Connect technical problems with the affected experience.
• Voice of Customer — Collect surveys and feedback, with targeting and analysis on eligible plans.
• Product Analytics — Analyze journeys, retention and engagement through its separately selected product.
• Sense AI — Use chat, summaries and analyst capabilities according to plan; advanced Analyst can be an add-on.
• MCP and integrations — Connect supported AI assistants and business tools, subject to usage limits.
• Shared projects — Organize sites and teams with plan-specific project and access controls.

💳 Pricing

• Experience Analytics Free — US$0, up to 200,000 monthly analytics sessions, one project and one-month analytics data access; replay and feature limits are separate.
• Experience Analytics Growth — The selected annual offer starts at US$39/month equivalent for 7,000 monthly sessions/replays, three projects and thirteen-month analytics access. Replay access is two months.
• Voice of Customer — Free includes 100 responses/month, three survey/feedback widgets and one-month response access. Selected annual Growth starts at US$79/month equivalent for 500 responses/month.
• Pro / Enterprise and Product Analytics — Contact sales for the selected product, capacity and terms; do not reuse legacy Hotjar Observe/Ask/Engage rates.
• Growth trial — Fifteen days of Experience Analytics Web Growth start when tracking is installed; if not upgraded, the account moves to Free.
• Billing scope — Annual amounts above are displayed equivalents, checked October 1, 2026. Bundle discounts, sessions, responses and add-ons change the bill. Growth is billed in euros for European customers, including the UK, and US dollars elsewhere.

⚖️ Alternatives Compared

🎯 Use Cases

• Find friction in a checkout or signup journey.
• Connect replay evidence with page errors and performance issues.
• Collect feedback on a new feature or landing page.
• Compare behavior across pages and segments on eligible plans.
• Investigate product engagement and retention.
• Share findings with product, design, marketing and engineering teams.