Levity

Levity is an enterprise communication-intelligence platform for global supply-chain and logistics operations. It analyzes high-volume inboxes, turns unstructured emails and documents into structured operational data, identifies automation opportunities, and runs AI workflows connected to TMS, ERP, CRM, and internal systems. Its current product is focused on governed, production-ready automation with human review and continuous feedback, rather than a generic no-code task builder.

✨ Key Features

• Inbox Analytics — Connect personal or shared inboxes and analyze subjects, messages, attachments, and operational patterns at scale.
• Natural-language data exploration — Ask questions about inbox data without writing SQL or configuring dashboards.
• Automation Potential — Detect repetitive requests, bottlenecks, and high-impact workflows worth automating.
• AI Automation Flows — Design and deploy workflows for complex communication and logistics processes.
• Email and document understanding — Classify requests, extract shipment or business fields, detect missing context, and prepare next actions.
• Logistics workflow automation — Support quoting, order entry, track and trace, document collection, arrival notices, and accounts-payable or receivable processes.
• PhoneAI — Extract information from calls and support outbound operations, sales, check calls, and payment-status workflows.
• System integrations — Connect TMS, ERP, CRM, email, BI, pricing, and custom legacy tools; the site lists 50+ connections out of the box.
• Human in the Loop — Add review checkpoints so people can validate AI outputs before actions execute.
• Feedback and improvement — Capture corrections, monitor performance, refine workflows, and roll out autonomy gradually.
• Production controls — Use staging and production environments, versioning, rollbacks, reusable modules, prompts, and environment variables.
• Implementation specialists and governance — Get support for requirements, edge cases, custom integrations, rollout, and enterprise security controls.

💳 Pricing

Contact sales — The current supply-chain product site offers a demo-led engagement and does not publish a numeric self-serve plan table. Confirm workflow scope, volume, integrations and implementation in the quote. A current free tier or free-trial allowance is not established by the public product page.

⚖️ Alternatives Compared

🎯 Use Cases

• Freight quoting — Identify quote requests, extract load details, calculate rates through connected tools, and draft or send replies.
• Order entry — Turn email or spreadsheet shipments into structured loads in a TMS.
• Track and trace — Classify status requests, surface exceptions, and route updates to the right system or team.
• Document collection — Request missing invoices, proof-of-delivery files, or other shipment documents and follow up automatically.
• Inbox visibility — Analyze millions of emails to understand request types, response times, and operational bottlenecks.
• Phone operations — Use PhoneAI for check calls, outbound operations, sales, or payment-status conversations.
• Cross-system operations — Read and write data between inboxes, TMS, ERP, CRM, BI, and internal tools.
• Controlled rollout — Test in staging, require human approval for risky actions, and move toward greater autonomy with feedback.
• Multi-region logistics — Standardize workflows while preserving local rules, edge cases, and enterprise ownership of decisions.

Review data-processing agreements, access boundaries, audit trails, human approval rules, and operational fallbacks before automating customer or shipment actions.