Structurely

Structurely provides a conversational AI call center platform for inbound and outbound customer conversations. Its current platform combines agent building with voice, SMS, and email workflows, call screening, campaigns, live transfers, appointment scheduling, lead uploading, and reporting. It also offers REST APIs, webhooks, MCP, voice orchestration, white-label/headless deployment, multi-tenant architecture, and custom tools for companies embedding conversational AI into their own products. Its Salesforce-native AI Power Dialer supports human and AI calling modes, live transfers, dispositions, and campaign reporting. Structurely uses platform plus usage-based pricing rather than per-seat licensing; Small Team, Large Team, and build-with-Structurely options are sales-led where pricing is not published.

✨ Key Features

• Agent builder — Configure prebuilt or custom conversational agents.
• Inbound and outbound voice — Run AI-assisted phone conversations.
• SMS and email workflows — Engage leads across text channels.
• Call screening and cadences — Manage qualification and follow-up sequences.
• Campaign management — Organize outbound calling campaigns.
• Live transfers — Hand conversations to human representatives.
• Appointment scheduling — Book meetings during conversations.
• Lead uploader — Import lead lists for outreach.
• Reporting — Review activity and campaign performance.
• REST APIs, webhooks, and MCP — Integrate workflows into other systems.
• White-label/headless deployment — Embed the platform in a company’s own product.
• Salesforce AI Power Dialer — Run human or AI dialing campaigns from Salesforce.

💳 Pricing

Structurely charges a platform fee plus token-metered voice, SMS, email, and AI activity, rather than per-seat licenses. Small Team, Large Team, and Enterprise / Build Your Own have different support, workflow, integration, and infrastructure terms; obtain the current platform quote.

The page advertises usage rates as low as US$0.07 per voice minute and US$0.02 per SMS or AI email. These are qualified starting rates, not an all-inclusive subscription or a guarantee for every customer. See current pricing.

⚖️ Alternatives Compared

🎯 Use Cases

• Lead qualification: Screen inbound or outbound leads.
• Appointment booking: Schedule meetings during automated conversations.
• Outbound campaigns: Run follow-up calling and messaging sequences.
• Customer support: Handle first-line inbound conversations.
• Salesforce outreach: Operate AI/human dialing campaigns in Salesforce.
• Embedded AI products: Add conversational workflows to another SaaS product.
• White-label services: Offer agents under a company’s own brand.
• Multi-team operations: Manage campaigns, tenants, and customer journeys.