Fathom

Fathom is an AI meeting assistant for individuals and teams. It can capture meetings with a bot or, in beta on Mac, without a bot; produce instant summaries and action items; let people search and ask questions across conversations; and turn meeting context into CRM updates or automated workflows. Fathom supports Zoom, Google Meet, and Microsoft Teams, with desktop, Chrome, and integration workflows. Team plans add shared visibility, playlists, comments, alerts, deal views, coaching metrics, and organization controls.

✨ Key Features

• Capture meetings with or without a bot — Choose bot capture or the bot-free beta option on supported Mac workflows.
• Transcribe calls — Create searchable transcripts from supported meeting platforms.
• Generate instant summaries — Turn a completed call into a chronological or enhanced recap.
• Create action items — Extract follow-up tasks from meeting content.
• Use advanced summary templates — Apply expert templates such as BANT or create custom summaries on eligible plans.
• Ask questions about a call — Use Ask Fathom in a conversational interface to retrieve insights and actions.
• Search meetings — Find attendees, keywords, and moments across recorded conversations.
• Create clips and playlists — Save and share important meeting highlights.
• Set search and keyword alerts — Get notified when new calls match saved topics or phrases.
• Sync CRM records — Push notes and insights to supported CRM systems, with field sync on higher plans.
• Connect automation tools and LLMs — Use Zapier, Make, ChatGPT, Claude, the public API, and MCP for downstream workflows.
• Manage team meeting context — Organize folders, comments, customer views, deal views, and team access.

💳 Pricing

• Free (individual) — $0, free forever; unlimited recordings and transcriptions, instant AI summaries, clips, playlists, and search across calls. Advanced summaries are limited to the first 5 calls each month.
• Premium (individual) — $20/month monthly or $16/month when billed annually; adds advanced summaries, AI action items, conversational meeting assistant, and a custom meeting bot.
• Team — $19/user/month monthly or $15/user/month annually, with a 2-user minimum; adds team search, playlists, comments, folders, and keyword alerts.
• Business — $34/user/month monthly or $25/user/month annually, with a 2-user minimum; adds CRM field sync, deal views, coaching metrics, AI scorecards, and advanced custom summaries.
• Enterprise — Custom quote; adds launch assistance, organization-wide security controls, SSO, SCIM, custom retention, dedicated success support, and priority SLAs.

The pricing page also advertises a 90-day guarantee for paid plans. Confirm the live checkout page for billing and eligibility details.

⚖️ Alternatives Compared

🎯 Use Cases

• Capturing customer calls without manually taking notes.
• Turning sales meetings into action items and CRM updates.
• Searching months of internal meetings for decisions and commitments.
• Creating shareable clips for teammates who missed a meeting.
• Reviewing call patterns and coaching metrics across a sales team.
• Monitoring recurring topics with saved search or keyword alerts.
• Building custom summaries for customer success or research calls.
• Connecting meeting insights to Slack, Zapier, Make, ChatGPT, or Claude.
• Giving executives a shared view of customer conversations and active deals.