Zoom AI

Zoom's current public AI product is ZoomMate, with My Notes for meeting note-taking. Older and plan-specific documentation also uses the AI Companion name. AI capabilities span meetings, notes, chat, phone, documents and productivity workflows. It can take meeting notes, summarize conversations, answer in-meeting questions, identify speakers, retrieve information, extract tasks, and help turn discussions into documents or other deliverables. The product is offered within Zoom Workplace and related AI packages, with availability and limits varying by plan, account, and region.

✨ Key Features

• AI meeting summaries for hosted Zoom meetings
• My Notes AI note-taking with speaker attribution and citations
• Support for note-taking across Zoom, third-party, and in-person meetings
• In-meeting questions and AI queries
• Intelligent retrieval across files and meeting content
• Task extraction and personal workflows
• AI assistance for Zoom Chat, Phone, Docs, and other Workplace surfaces
• Caption translation and multilingual collaboration support

💳 Pricing

• Workplace Basic / My Notes Basic — Free limited access: My Notes 3 uses/month; summaries and in-meeting questions for 3 hosted meetings/month; 20 AI queries/month; agentic search over 10 total files and 3 meetings; Zoom-only workflows 10 runs/month. Meetings are limited to 40 minutes and 100 participants.
• Paid My Notes / Workplace — Eligible paid plans expand note-taking and meeting features. Some queries, writing and personal workflows are available specifically on the ZoomMate web surface, not every client.
• ZoomMate — A separate paid AI teammate plan with 2,200 recurring AI credits/user/month in the current public offer. Credits apply to AI actions and agentic capabilities; check the selected package and billing cycle.
• Account boundaries — Licensing, admin settings, region and client determine actual availability. Limited Basic access does not make all AI capabilities free.

⚖️ Alternatives Compared

🎯 Use Cases

• Capturing decisions and next steps from team meetings
• Producing searchable notes for customer and sales calls
• Asking questions about an active meeting without manual note-taking
• Turning meeting transcripts into documents or structured data
• Extracting follow-up tasks from conversations
• Supporting multilingual meetings with translated captions